We have a group of professionals to give a quick response to risk situations, as well as to implement new measures in our Contingency Plan.
For Marble Stella Maris Ibiza the safety and well-being of our guests and employees has always been one of our top priorities, which has been increased especially in this difficult time for everyone, but from which together, we will emerge stronger.
This is an extraordinary situation for which we have adapted our resort and work processes, to ensure maximum prevention, safety and responsibility against COVID-19.
We want to make you part of the commitment of the Management, as well as of the entire team that makes the Marble Stella Maris Ibiza hotel to comply with current regulations regarding the prevention of COVID-19. These regulations are in continuous progress, review and modification, so the processes may change in the hotel during your stay. We always make sure you have a beautiful vacation, despite these limitations.
The measures to be followed may vary according to the country and the region within them. According to the latest action protocol, in accordance with the World Health Organization, as well as the regulations of the Balearic Islands government, we inform you of the main measures that we have implemented in our resort to guarantee a safe destination.
We have created different protocols of action to face the different special situations that we may face. To do this, we continuously train our team on how to act against Covid-19 in the workplace; improving and ensuring the different processes; action against suspected contagion; and carrying out the correct cleaning and disinfection in the different departments of the hotel.
Marking the safety distance in the different points of the hotel, installing protective screens, installation of hand-disinfectant hydrogel dispensers (more than 70% alcohol), signaling of routes and visible information on panels and televisions about the security measures adopted and in force at all times, as well as the reduction of capacity to ensure proper ventilation.
We have health professionals available seven days a week to cover any type of need.
We make sure that the collaborating companies comply with the security measures, as well as that they have their own action plan and training. We check and disinfect all merchandise that arrive at our hotel.
Our entire team strives to ensure an unforgettable and safe stay for our hotel guests. We want to thank you for the trust placed in Marble Stella Maris, and we assure you that we do everything possible to give you a care-free and wonderful holiday.