Frequently Asked Questions

Hotel information

Marble Stella Maris Ibiza
07820 San Antonio de Portmany
Ibiza / Baleares
Spain

Phone: +34 971 34 06 00

The quickest way to get to Marble Stella Maris is by car/taxi. This will approximately take 25 minutes.

It is also save an convient to go by public transport. But this will take you two hours on average.

There are several ways to get to the center of Ibiza City. The fastest way is by car or requesting a taxi at the reception.

It is also possible to go to the center by bus. If you take bus L_3 Estació Bus Sant Antoni de Portmany. The nearest bus stop is EIVISSA/CETIS (Dins de l’estació), which is about 700 meters/9 minutes away from the resort. From there it is 15 stops to Estació Bus Sant Antoni de Portmany.
The bus ride takes 30 minutes to get you to Ibiza City center.

Yes, you can park at the hotel. There are public and private parking spots available for free.

No, Marble Stella Maris does not offer a complimentary resort shuttle service to and from the Ibiza Airport.
But there is a buggy shuttle service available which takes you and your lugage from the reception to your stay.

Please note that Marble Stella Maris is fully non-smoking resort, including e-cigarettes. You may smoke outside in the designated smoking areas.
So, smoking in the rooms is also not allowed.

No, pets are not allowed on the resort, with the exception of assistance dogs.

Yes, complimentary high speed Wi-fi is available throughout all public areas.

You can reach the Customer Service via the following e-mail: reservas@marblehotels.com or you can call: +34 971 34 06 00 from Monday until Friday between 8.00 – 18.00 hours

Marble Stella Maris Ibiza does not provide a bicycle rental.

The tap water on Ibiza is drinkable but you will see that people prefer bottled water as it is cleaner than tap water.

You can read here the terms and conditions of Corendon Hotels & Resorts.

Check-in/ Check-out

Check-in time is after 16:00 o’clock. Unfortunately we cannot guarantee that a room will be available before 16:00 o’clock. The resort offers a free luggage storage, where you can store your luggage while enjoying the facilities in the resort or on the island.

The reception at Marble Stella Maris is open 24 hours a day and seven days a week.

Check-out time is 11:00 o’clock. If you wish to check out after 11:00 o’clock, we charge an additional €20,- per hour until 18:00. After 18:00, a full room-rate will be charged. Please note that the possibility of a late check-out depends on the availability of your room on the day of departure and cannot be confirmed in advance. If we are unable to provide a late check-out, it is possible to make use of our complimentary luggage storage.

The hotel reception is open 24 hours a day.

Reservations

Yes, a credit card guarantee is required for all room reservations. If you do not have a credit card, get in touch with our Reservation Department op +34 971 34 06 00.

We accept all major credit cards, such as Visa, Mastercard, Maestro Card American Express and JCB. If you do not have a credit card, get in touch with our Reservation Department op +34 971 34 06 00.

We only accept room reservations from guests aged 18 and older.

Reservations based on Flexible rate:                                                                                 
Reservations based on Flexible rate can always be cancelled free of charge up to 24 hours before check-in time on the day of arrival. In case of a late cancellation or no-show we only charge the first night.

Reservations based on Non-Refundable Rate:
By booking non-refundable room rates we can offer you the best rate for your room. In exchange, your credit card will be charged directly for the total amount of the booking and the reservation can no longer be changed or cancelled free of charge. This means that if you wish to cancel your reservation, no refund will be given.

If you have made the booking via a travel agent, another booking site or other third parties you must contact this organization.

Do you have any questions for Marble Stella Maris Ibiza?

Book your stay directly with Marble Stella Maris Ibiza

 

12+ years old

2-11 years old