Frequently Asked Questions

Hotel information

Hotel Marble Stella Maris Ibiza
07820 San Antonio de Portmany
Ibiza / Baleares

Phone: +34 971 34 06 00

The quickest way to get to Marble Stella Maris is by car/taxi. This will approximately take 25 minutes.

It is also possible to get to the hotel by public transport. Please check lines and schedules available according to season.

There are several ways to get to the center of Ibiza City. The fastest way is by car or requesting a taxi at the Front Desk.

It is also possible to go to the center of Ibiza by bus. Take the bus from the main bus station in Sant Antonio to Eivissa.
The bus ride takes approx. 40 minutes to get you to Ibiza City center.

Yes, you can park at the hotel. There are parking spots available free of charge.

No, Marble Stella Maris does not offer a complimentary resort shuttle service to and from the Ibiza Airport.

You may smoke outside in the designated smoking areas. For safety regulations, the rooms feature smoke detectors, hence smoking in the rooms is strictly forbidden.
A cleaning fee of 300 euros will be charged should the guest smoke in the room.

No, pets are not allowed in the resort.

Yes, complimentary Wi-fi is available throughout all public areas.

You can reach the Reservations Department via the following e-mail: or you can call: +34 971 34 06 00 from Monday until Friday between 09.00 – 17.00 hours

No, we don’t offer bicycle rental service.

We advise you not to drink water from the tap in Ibiza and to use bottled water instead.

You can read the terms and conditions of Corendon Hotels & Resorts here.

Check-in/ Check-out

Check-in time is after 14:00 o’clock. Unfortunately, we cannot guarantee that a room will be available before 14:00 o’clock. The resort offers free luggage storage, where you can store your luggage while enjoying the facilities in the resort or on the island.

The Reception at Marble Stella Maris is open 24 hours a day and seven days a week.

Check-out time is 12:00 o’clock. If you wish to check out after 12:00 o’clock, we charge an additional €20,- per hour until 18:00. After 18:00, a full room-rate will be charged. Please note that the possibility of a late check-out depends on the availability of your room on the day of departure and cannot be confirmed in advance. If we are unable to provide a late check-out, it is possible to make use of our complimentary luggage storage.

The hotel Reception is open 24 hours a day.


Yes, a credit card guarantee is required for all room reservations. If you do not have a credit card, get in touch with our Reservations Department at +34 971 34 06 00 or by email at

We accept all major credit cards, such as Visa, Mastercard, and Maestro Card. If you do not have a credit card, get in touch with our Reservation Department on +34 971 34 06 00 or by email at

We only accept room reservations from guests aged 18 and older.

Reservations based on Flexible rate:                                                                                 
Reservations based on Flexible rate can always be cancelled free of charge up to 24 hours before check-in time on the day of arrival. In case of a late cancellation or no-show we only charge the first night.

Reservations based on Non-Refundable Rate:
By booking non-refundable room rates we can offer you the best rate for your room. In exchange, your credit card will be charged directly for the total amount of the booking and the reservation can no longer be changed or cancelled free of charge. This means that if you wish to cancel your reservation, no refund will be given.

If you have made the booking via a travel agent, another booking site or other third parties you must contact this organization.

Do you have any questions for Marble Stella Maris Ibiza?

Book your stay directly with Marble Stella Maris Ibiza


15+ years old

2-14 years old

Age children